Your competitive edge through intellectual property and people
This report is unique.
Value paradigm shift to investing in people
Learning the right skills has many benefits
Trends that require the acquisition of critical skills
To remain competitive, businesses must do less with more.
Customer education can be used to convert customers into assets
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Abstract:
Google, Facebook, and LinkedIn use intellectual capital and human capital to distinguish themselves from their competitors. Knowledge-based companies have greater value than their tangible assets because of the significant contribution of their highly skilled workforce that improves business processes, business procedures, and other intangible assets.
Companies that succeed offer employees the opportunity to acquire the knowledge, skills, and abilities (KSAs) necessary to close performance gaps and excel within their business. These skills gaps can be closed by continuous learning, whether it is through self-study, formal classroom training, or both.
Current technology and demographic trends like cybersecurity, mobile technology, and global expansion highlight the need to invest in training to reduce product/service risk, retain talent, find cost savings, and increase productivity. This is also the first time in history that four generations have collaborated. Performance improvement plans must recognize the differences in communication and learning styles between generations.
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